Email Marketing Tools with Live Chat
Compare email marketing platforms that include built-in live chat. Capture leads and support customers through real-time conversations on your website.
Why Live Chat Matters
Live chat captures leads at the moment of highest intent. Platforms that combine email marketing with live chat let you turn website conversations into subscribers automatically, then nurture those contacts with targeted email sequences.
What We Looked For
We selected platforms with native live chat widgets that integrate directly with the email marketing features, allowing direct lead capture and follow-up automation.
30 Tools with Live Chat
Instantly.ai
Cold email at scale with unlimited accounts and AI-powered warmup
Instantly.ai is a cold email platform built for volume, offering unlimited email accounts, AI-powered warmup, and inbox rotation to maximize deliverab...
Mailtrap
Email testing sandbox and transactional sending platform for developers
Mailtrap is a unique platform that combines an email testing sandbox with transactional email sending, purpose-built for development teams. Its sandbo...
Sender
Affordable email and SMS marketing
Sender offers one of the most generous free plans in email marketing, combined with built-in SMS capabilities. It's an excellent choice for budget-con...
EngageBay
All-in-one CRM for marketing, sales & support
EngageBay is a bootstrapped all-in-one CRM platform that bundles marketing automation, sales pipeline management, helpdesk ticketing, and live chat in...
Apollo.io
Sales intelligence platform with 210M+ contacts and built-in outreach
Apollo.io is the leading sales intelligence platform with a 210M+ contact database, built-in email sequences, dialer, and meeting scheduler. It earned...
MailerLite
Email marketing tools for growing businesses
MailerLite is known for its simplicity, affordability, and clean design. It's one of the best options for small businesses and beginners who want prof...
Omnisend
Ecommerce email and SMS made easy
Omnisend is an ecommerce-focused marketing platform that combines email, SMS, and web push notifications. It offers pre-built automation workflows for...
tinyEmail
AI-powered email marketing built for Shopify stores
tinyEmail is an AI-powered email marketing platform purpose-built for Shopify and e-commerce stores, offering an unusually affordable volume-based pri...
Reply.io
AI-powered sales engagement across email, LinkedIn, calls, and SMS
Reply.io is an AI-powered sales engagement platform that unifies email, LinkedIn, calls, SMS, and WhatsApp into multichannel sequences for B2B outreac...
Smartlead
Unlimited mailboxes and warmup for cold email at scale
Smartlead is a cold email infrastructure platform built for agencies and high-volume senders, offering unlimited email accounts and warmup on every pl...
Privy
Ecommerce email and SMS marketing built for Shopify stores
Privy is an ecommerce-focused email and SMS marketing platform built specifically for Shopify stores, combining conversion popups, email campaigns, an...
ActiveCampaign
Marketing automation that drives growth
ActiveCampaign is widely regarded as having the best marketing automation capabilities in the email marketing space. It combines email marketing with ...
Brevo (Sendinblue)
The most approachable CRM suite
Brevo (formerly Sendinblue) stands out with its unique pricing model based on email volume rather than subscriber count. This makes it particularly at...
Lemlist
Multichannel cold outreach with built-in email warmup and lead database
Lemlist is a multichannel cold outreach platform that combines email campaigns, LinkedIn automation, and cold calling with a built-in 450M+ lead datab...
Woodpecker
B2B cold email tool with deliverability-first approach
Woodpecker is a B2B cold email tool founded in 2015 that takes a deliverability-first approach with built-in warmup, catch-all verification, and bounc...
Mailmodo
Interactive AMP email marketing with in-email forms and surveys
Mailmodo is the pioneering interactive email marketing platform that uses AMP technology to let recipients fill forms, take surveys, book meetings, an...
ConvertFlow
All-in-one conversion platform with personalized popups, forms, and landing pages
ConvertFlow is an all-in-one conversion platform that combines personalized popups, multi-step forms, landing pages, quizzes, and sticky bars to conve...
HubSpot Email Marketing
Email marketing powered by CRM data
HubSpot's email marketing is part of its complete Marketing Hub. While the free and Starter tiers offer competitive email marketing, the real power co...
Elastic Email
Budget-friendly email delivery with marketing features
Elastic Email is a budget-friendly email delivery platform founded in 2010 that offers both transactional email API and marketing email capabilities. ...
Ortto
All-in-one CDP, marketing automation, and analytics platform for lifecycle marketing
Ortto (formerly Autopilot) is an all-in-one marketing platform that combines a Customer Data Platform, visual journey-based automation, and built-in a...
Braze
Rewrite the rules of customer engagement with AI
Braze is a leading enterprise customer engagement platform that enables brands to orchestrate personalized, cross-channel experiences at massive scale...
GetResponse
All-in-one marketing platform
GetResponse is a full-featured marketing platform that goes beyond email marketing to include webinars, landing pages, sales funnels, and marketing au...
Zoho Campaigns
Affordable email marketing deeply integrated with the Zoho ecosystem
Zoho Campaigns is the email marketing arm of the Zoho ecosystem, launched in 2012 and designed to work directly with Zoho CRM, Zoho One, and 45+ other...
Benchmark Email
Straightforward email marketing with all features on every plan
Benchmark Email is a multilingual email marketing platform founded in 2004 that takes an all-features-included approach, giving every user access to a...
AWeber
Powerfully simple email marketing
AWeber is one of the original email marketing platforms, serving small businesses since 1998. It offers the largest template library (600+) and an imp...
Keap
CRM-powered sales and marketing automation for small businesses
Keap (formerly Infusionsoft, founded 2001, acquired by Thryv in 2024) is a premium all-in-one CRM and marketing automation platform built for sales-dr...
MailerSend
Developer-friendly transactional email by the MailerLite team
MailerSend is a transactional email service built by the team behind MailerLite, launched in 2020 with over a decade of email deliverability expertise...
Constant Contact
Small business marketing made easy
Constant Contact is one of the most established email marketing platforms, particularly strong for small businesses and nonprofits. Its event marketin...
Salesforce Marketing Cloud
Personalize every moment with the #1 AI CRM for marketing
Salesforce Marketing Cloud is the enterprise marketing automation suite within the Salesforce ecosystem, offering email, SMS, social, advertising, and...
Venturz
Your all-in-one platform to build a successful startup
Venturz is an all-in-one startup platform that bundles website building, CRM, email marketing, community management, and helpdesk into a single subscr...
Frequently Asked Questions
Why would I want live chat in my email marketing tool? +
Having live chat and email in one platform means every chat conversation automatically syncs to the contact's profile. You can trigger email automations based on chat interactions and see the full picture of each subscriber's engagement.
Can I automate responses in the live chat? +
Most platforms with built-in chat offer chatbots or automated responses for common questions, after-hours messages, and lead qualification. This keeps your chat responsive even when your team is unavailable.
Does live chat actually help grow my email list? +
Yes. Chat widgets can include email capture prompts, and you can set up automations that add chat contacts to specific email sequences based on the conversation topic.