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Email Marketing Tools with Live Chat

Compare email marketing platforms that include built-in live chat. Capture leads and support customers through real-time conversations on your website.

Why Live Chat Matters

Live chat captures leads at the moment of highest intent. Platforms that combine email marketing with live chat let you turn website conversations into subscribers automatically, then nurture those contacts with targeted email sequences.

What We Looked For

We selected platforms with native live chat widgets that integrate directly with the email marketing features, allowing direct lead capture and follow-up automation.

30 Tools with Live Chat

#1

Instantly.ai

Cold email at scale with unlimited accounts and AI-powered warmup

4.8/5

Instantly.ai is a cold email platform built for volume, offering unlimited email accounts, AI-powered warmup, and inbox rotation to maximize deliverab...

From $47/mo Automation
#2

Mailtrap

Email testing sandbox and transactional sending platform for developers

4.8/5

Mailtrap is a unique platform that combines an email testing sandbox with transactional email sending, purpose-built for development teams. Its sandbo...

Free plan available
#3

Sender

Affordable email and SMS marketing

4.7/5

Sender offers one of the most generous free plans in email marketing, combined with built-in SMS capabilities. It's an excellent choice for budget-con...

Free plan available SMS Automation
#4

EngageBay

All-in-one CRM for marketing, sales & support

4.7/5

EngageBay is a bootstrapped all-in-one CRM platform that bundles marketing automation, sales pipeline management, helpdesk ticketing, and live chat in...

Free plan available SMS Automation
#5

Apollo.io

Sales intelligence platform with 210M+ contacts and built-in outreach

4.7/5

Apollo.io is the leading sales intelligence platform with a 210M+ contact database, built-in email sequences, dialer, and meeting scheduler. It earned...

Free plan available Automation
#6

MailerLite

Email marketing tools for growing businesses

4.6/5

MailerLite is known for its simplicity, affordability, and clean design. It's one of the best options for small businesses and beginners who want prof...

Free plan available Automation
#7

Omnisend

Ecommerce email and SMS made easy

4.6/5

Omnisend is an ecommerce-focused marketing platform that combines email, SMS, and web push notifications. It offers pre-built automation workflows for...

Free plan available SMS Automation
#8

tinyEmail

AI-powered email marketing built for Shopify stores

4.6/5

tinyEmail is an AI-powered email marketing platform purpose-built for Shopify and e-commerce stores, offering an unusually affordable volume-based pri...

Free plan available Automation
#9

Reply.io

AI-powered sales engagement across email, LinkedIn, calls, and SMS

4.6/5

Reply.io is an AI-powered sales engagement platform that unifies email, LinkedIn, calls, SMS, and WhatsApp into multichannel sequences for B2B outreac...

From $49/mo SMS Automation
#10

Smartlead

Unlimited mailboxes and warmup for cold email at scale

4.6/5

Smartlead is a cold email infrastructure platform built for agencies and high-volume senders, offering unlimited email accounts and warmup on every pl...

From $39/mo Automation
#11

Privy

Ecommerce email and SMS marketing built for Shopify stores

4.6/5

Privy is an ecommerce-focused email and SMS marketing platform built specifically for Shopify stores, combining conversion popups, email campaigns, an...

Free plan available SMS Automation
#12

ActiveCampaign

Marketing automation that drives growth

4.5/5

ActiveCampaign is widely regarded as having the best marketing automation capabilities in the email marketing space. It combines email marketing with ...

From $29/mo SMS Automation
#13

Brevo (Sendinblue)

The most approachable CRM suite

4.5/5

Brevo (formerly Sendinblue) stands out with its unique pricing model based on email volume rather than subscriber count. This makes it particularly at...

Free plan available SMS Automation
#14

Lemlist

Multichannel cold outreach with built-in email warmup and lead database

4.5/5

Lemlist is a multichannel cold outreach platform that combines email campaigns, LinkedIn automation, and cold calling with a built-in 450M+ lead datab...

From $69/mo Automation
#15

Woodpecker

B2B cold email tool with deliverability-first approach

4.5/5

Woodpecker is a B2B cold email tool founded in 2015 that takes a deliverability-first approach with built-in warmup, catch-all verification, and bounc...

From $29/mo Automation
#16

Mailmodo

Interactive AMP email marketing with in-email forms and surveys

4.5/5

Mailmodo is the pioneering interactive email marketing platform that uses AMP technology to let recipients fill forms, take surveys, book meetings, an...

From $49/mo Automation
#17

ConvertFlow

All-in-one conversion platform with personalized popups, forms, and landing pages

4.5/5

ConvertFlow is an all-in-one conversion platform that combines personalized popups, multi-step forms, landing pages, quizzes, and sticky bars to conve...

Free plan available Automation
#18

HubSpot Email Marketing

Email marketing powered by CRM data

4.4/5

HubSpot's email marketing is part of its complete Marketing Hub. While the free and Starter tiers offer competitive email marketing, the real power co...

Free plan available SMS Automation
#19

Elastic Email

Budget-friendly email delivery with marketing features

4.4/5

Elastic Email is a budget-friendly email delivery platform founded in 2010 that offers both transactional email API and marketing email capabilities. ...

Free plan available Automation
#20

Ortto

All-in-one CDP, marketing automation, and analytics platform for lifecycle marketing

4.4/5

Ortto (formerly Autopilot) is an all-in-one marketing platform that combines a Customer Data Platform, visual journey-based automation, and built-in a...

From $509/mo SMS Automation
#21

Braze

Rewrite the rules of customer engagement with AI

4.4/5

Braze is a leading enterprise customer engagement platform that enables brands to orchestrate personalized, cross-channel experiences at massive scale...

Enterprise pricing SMS Automation
#22

GetResponse

All-in-one marketing platform

4.3/5

GetResponse is a full-featured marketing platform that goes beyond email marketing to include webinars, landing pages, sales funnels, and marketing au...

Free plan available SMS Automation
#23

Zoho Campaigns

Affordable email marketing deeply integrated with the Zoho ecosystem

4.3/5

Zoho Campaigns is the email marketing arm of the Zoho ecosystem, launched in 2012 and designed to work directly with Zoho CRM, Zoho One, and 45+ other...

Free plan available SMS Automation
#24

Benchmark Email

Straightforward email marketing with all features on every plan

4.3/5

Benchmark Email is a multilingual email marketing platform founded in 2004 that takes an all-features-included approach, giving every user access to a...

Free plan available Automation
#25

AWeber

Powerfully simple email marketing

4.2/5

AWeber is one of the original email marketing platforms, serving small businesses since 1998. It offers the largest template library (600+) and an imp...

Free plan available Automation
#26

Keap

CRM-powered sales and marketing automation for small businesses

4.2/5

Keap (formerly Infusionsoft, founded 2001, acquired by Thryv in 2024) is a premium all-in-one CRM and marketing automation platform built for sales-dr...

From $299/mo SMS Automation
#27

MailerSend

Developer-friendly transactional email by the MailerLite team

4.2/5

MailerSend is a transactional email service built by the team behind MailerLite, launched in 2020 with over a decade of email deliverability expertise...

Free plan available SMS
#28

Constant Contact

Small business marketing made easy

4.1/5

Constant Contact is one of the most established email marketing platforms, particularly strong for small businesses and nonprofits. Its event marketin...

From $12/mo SMS Automation
#29

Salesforce Marketing Cloud

Personalize every moment with the #1 AI CRM for marketing

4.1/5

Salesforce Marketing Cloud is the enterprise marketing automation suite within the Salesforce ecosystem, offering email, SMS, social, advertising, and...

Enterprise pricing SMS Automation
#30

Venturz

Your all-in-one platform to build a successful startup

3.5/5

Venturz is an all-in-one startup platform that bundles website building, CRM, email marketing, community management, and helpdesk into a single subscr...

Free plan available SMS Automation

Frequently Asked Questions

Why would I want live chat in my email marketing tool? +

Having live chat and email in one platform means every chat conversation automatically syncs to the contact's profile. You can trigger email automations based on chat interactions and see the full picture of each subscriber's engagement.

Can I automate responses in the live chat? +

Most platforms with built-in chat offer chatbots or automated responses for common questions, after-hours messages, and lead qualification. This keeps your chat responsive even when your team is unavailable.

Does live chat actually help grow my email list? +

Yes. Chat widgets can include email capture prompts, and you can set up automations that add chat contacts to specific email sequences based on the conversation topic.