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How to Migrate from Constant Contact to Mailchimp

Businesses switch from Constant Contact to Mailchimp for its more modern interface, stronger automation capabilities, and broader integration ecosystem. Constant Contact's interface can feel dated, and its automation options are limited compared to Mailchimp's customer journeys. Mailchimp's extensive app integrations, more sophisticated segmentation, and advanced reporting appeal to businesses ready for more capable email marketing tooling.

Easy difficulty ~2-3 hours

What Transfers?

Contacts & Lists

Method: CSV export/import

Export Constant Contact contacts as CSV. Import into Mailchimp audience.

Email Templates

Rebuild in Mailchimp's drag-and-drop editor.

Automations & Workflows

Recreate as Mailchimp customer journeys.

Forms & Landing Pages

Build new forms in Mailchimp.

Analytics & Reports

Historical data stays in Constant Contact.

Tags & Segments

Method: CSV column mapping

Constant Contact tags transfer via CSV columns to Mailchimp tags.

Step-by-Step Migration Guide

  1. 1

    Export contacts from Constant Contact

    Go to Contacts > Export. Choose to export all contacts or specific lists. Download the CSV file.

  2. 2

    Create a Mailchimp audience

    Set up your Mailchimp audience with merge fields matching your Constant Contact data. Create tags to match your Constant Contact lists or segments.

  3. 3

    Import contacts into Mailchimp

    Go to Audience > Import contacts > CSV. Map fields from Constant Contact to Mailchimp merge fields. Apply appropriate tags.

  4. 4

    Build email templates

    Recreate your email designs in Mailchimp's drag-and-drop editor. Mailchimp offers more modern templates than Constant Contact.

  5. 5

    Set up automations

    Create Mailchimp customer journeys to replace Constant Contact automations. Mailchimp's automation capabilities are more advanced.

  6. 6

    Create signup forms

    Build Mailchimp embedded forms, pop-ups, and landing pages. Replace Constant Contact form codes on your website.

  7. 7

    Authenticate domain and test

    Set up DKIM and SPF records for Mailchimp. Send test campaigns before going live.

Watch Out For

!

Constant Contact lists and Mailchimp audiences are structurally different. Mailchimp charges per audience-level contact, so consolidate into one audience with tags rather than creating multiple audiences.

!

Mailchimp's free plan is very limited (500 contacts, 1,000 sends). If your Constant Contact list is larger, budget for a paid Mailchimp plan.

!

Constant Contact's event management features do not exist in Mailchimp. If you use event registration, you'll need a separate tool like Eventbrite.

Ready to switch to Mailchimp?

Start with Mailchimp's free plan and import your contacts.

Start with Mailchimp

What You Get with Mailchimp

Pros

  • +Most recognized brand in email marketing
  • +Excellent drag-and-drop editor
  • +300+ integrations with third-party tools
  • +Strong analytics and reporting
  • +Good for beginners with guided setup

Cons

  • Free plan severely limited (500 contacts, 1,000 sends)
  • Premium plan is expensive ($350/mo)
  • Charges for unsubscribed contacts
  • Affiliate marketing restricted
  • Deliverability has declined in recent years

Frequently Asked Questions

Is Mailchimp harder to use than Constant Contact?
Mailchimp has more features, which adds some complexity. However, its interface is well-designed and most users find it intuitive after a short learning period. The email editor is similarly drag-and-drop.
Will I save money switching to Mailchimp?
Possibly. Mailchimp's free plan is useful for very small lists. At comparable paid tiers, pricing is similar. Compare plans based on your specific contact count and feature needs.
Does Mailchimp offer phone support?
Mailchimp does not offer phone support on lower plans. This is a notable difference from Constant Contact, which is known for phone support. Mailchimp offers email and chat support, with phone support only on Premium plans.

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