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How to Migrate from ActiveCampaign to Brevo (Sendinblue)

Businesses switch from ActiveCampaign to Brevo to consolidate email marketing, transactional email, SMS, and WhatsApp into a single platform at lower cost. ActiveCampaign requires separate tools for transactional email and SMS. Brevo bundles these channels together with a pricing model based on email volume rather than contacts — a significant advantage for businesses with large contact databases and moderate send frequency.

Medium difficulty ~4-6 hours

What Transfers?

Contacts & Lists

Method: CSV export/import

Export ActiveCampaign contacts, import into Brevo with attribute mapping.

Email Templates

Rebuild templates in Brevo's editor.

Automations & Workflows

Recreate in Brevo's automation workflow builder. Brevo supports similar trigger types but with less branching depth.

Forms & Landing Pages

Create new forms in Brevo.

Analytics & Reports

Historical data stays in ActiveCampaign.

Tags & Segments

Method: CSV column mapping to attributes

ActiveCampaign tags can be stored as Brevo contact attributes or used to create Brevo lists.

Step-by-Step Migration Guide

  1. 1

    Export contacts from ActiveCampaign

    Export all contacts with tags, custom fields, list assignments, and subscription status as CSV.

  2. 2

    Set up Brevo contact attributes

    Create contact attributes in Brevo that match your ActiveCampaign custom fields. Configure list structure before importing.

  3. 3

    Import contacts into Brevo

    Upload the CSV to Brevo Contacts. Map fields to attributes. Assign contacts to appropriate lists.

  4. 4

    Configure transactional email

    If using ActiveCampaign for transactional messages, set up Brevo's SMTP relay or API. Brevo includes transactional email on all plans.

  5. 5

    Recreate automations

    Build Brevo automation workflows to replace ActiveCampaign automations. Brevo supports triggers based on contact activity, website events, and transactional events.

  6. 6

    Rebuild templates and campaigns

    Design your email templates in Brevo's editor. Copy content from ActiveCampaign and adapt to Brevo's template system.

  7. 7

    Authenticate domain and test

    Set up DKIM, SPF, and DMARC records for Brevo. Run test sends to verify deliverability and formatting.

Watch Out For

!

ActiveCampaign's CRM and deal pipeline features have no direct equivalent in Brevo. Brevo has a basic CRM (Sales Platform) but it's less mature than ActiveCampaign's.

!

Brevo's automation builder is visual but lacks ActiveCampaign's depth — no goals, no split actions with percentage-based routing, and fewer trigger types.

!

Brevo counts emails sent, not contacts. Recalculate your costs based on send volume, not list size.

Ready to switch to Brevo (Sendinblue)?

Start with Brevo (Sendinblue)'s free plan and import your contacts.

Start with Brevo (Sendinblue)

What You Get with Brevo (Sendinblue)

Pros

  • +Unique pricing model based on emails sent, not contacts
  • +Free plan allows unlimited contacts
  • +Built-in SMS, WhatsApp, and live chat
  • +Transactional email support
  • +Strong API for developers

Cons

  • Free plan limited to 300 emails per day
  • Fewer email templates than competitors
  • Interface can feel cluttered
  • Automation is less intuitive than specialized tools
  • Some features feel underdeveloped

Frequently Asked Questions

Does Brevo have a CRM like ActiveCampaign?
Brevo includes a Sales Platform (CRM) with deal tracking and pipeline management on paid plans. It's functional but less advanced than ActiveCampaign's CRM, which has deeper automation integration.
Can Brevo replace both ActiveCampaign and my transactional email service?
Yes. Brevo handles both marketing and transactional email, plus SMS and WhatsApp. This consolidation is one of the main reasons to switch.
Is Brevo's deliverability comparable to ActiveCampaign?
Brevo offers dedicated IP addresses on higher plans and has a solid deliverability reputation. For most senders, deliverability will be comparable. Very high-volume senders should test during a transition period.

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