EngageBay vs Klaviyo
EngageBay is a all-in-one marketing platform while Klaviyo is a email marketing platform. Klaviyo has been around since 2012, giving it a 6-year head start over EngageBay (founded 2018). EngageBay is the more affordable option at $14.99/mo — that's $5.01 less than Klaviyo's $20/mo entry point. Both offer free plans to get started.
Quick Verdict
EngageBay wins on price, rating.
Klaviyo wins on deliverability, integrations.
Best for most users: EngageBay (small businesses on a budget).
EngageBay
All-in-one CRM for marketing, sales & support
EngageBay is a bootstrapped all-in-one CRM platform that bundles marketing automation, sales pipeline management, helpdesk ticketing, and live chat into a single affordable package. Founded in 2018 as a cost-effective alternative to HubSpot, it serves over 150,000 businesses with a free plan supporting up to 15 users. Its strongest differentiator is delivering the full marketing-sales-support stack at a fraction of enterprise CRM pricing, making it particularly attractive to budget-conscious SMBs.
Klaviyo
The platform for unified customer data
Klaviyo is the gold standard for ecommerce email and SMS marketing, particularly for Shopify stores. Its deep integration with ecommerce platforms enables sophisticated automated flows like abandoned cart, post-purchase, and win-back sequences based on real purchase data.
Feature Comparison
| Feature | EngageBay | Klaviyo |
|---|---|---|
| Rating | 4.7/5 | 4.6/5 |
| Starting Price | $14.99/mo | $20/mo |
| Free Plan | 250 contacts, 1,000 branded emails, up to 15 users | 250 subscribers |
| Founded | 2018 | 2012 |
| Email Templates | 100 | 100 |
| Integrations | 30 | 350 |
| Deliverability Rate | 95% | 99% |
| Marketing Automation | ✓ | ✓ |
| A/B Testing | ✓ | ✓ |
| Landing Pages | ✓ | ✓ |
| Segmentation | ✓ | ✓ |
| Drag & Drop Editor | ✓ | ✓ |
| SMS Marketing | ✓ | ✓ |
| Ecommerce Features | ✓ | ✓ |
| API Access | ✓ | ✓ |
| Multi-Language | ✕ | ✓ |
| Web Push Notifications | ✓ | ✕ |
| Live Chat | ✓ | ✕ |
| Advanced Analytics | ✓ | ✓ |
EngageBay: Pros & Cons
Pros
- +Exceptionally affordable all-in-one platform combining CRM, marketing, sales, and support — Pro plan at $119.99/mo vs HubSpot at $900+/mo
- +Generous free plan supports up to 15 team members with email marketing, CRM, helpdesk, and live chat included
- +Highly rated customer support (4.8/5 on Capterra) with live chat and real human agents available 24/5
- +Built-in landing page builder with 87 templates, web forms, pop-ups, and SMS marketing included from Basic plan
- +Strong marketing automation with visual workflow builder, lead scoring, and A/B testing on Growth plan and above
Cons
- −Limited email editor widgets and somewhat outdated email template designs compared to modern competitors
- −Reporting module offers only basic analytics — lacks advanced custom reporting depth for data-driven teams
- −Per-user pricing model becomes expensive as teams scale beyond 5-10 users, especially on Growth and Pro plans
- −Occasional performance issues including slow page loads and intermittent bugs reported by users
- −Steep learning curve for advanced features — the breadth of the all-in-one platform can overwhelm new users
Klaviyo: Pros & Cons
Pros
- +Best-in-class ecommerce integrations (Shopify, WooCommerce)
- +Powerful segmentation with predictive analytics
- +Excellent deliverability (99%+)
- +Revenue attribution for every email and SMS
- +Deep customer data platform capabilities
Cons
- −Expensive for large lists
- −Steep learning curve
- −Free plan very limited (250 contacts)
- −SMS credits sold separately
- −Can be overkill for non-ecommerce businesses
The Verdict
EngageBay and Klaviyo are closely matched — both score within 0.1 points of each other in our overall rating. Your decision should come down to specific needs rather than overall quality. On deliverability, Klaviyo reports 99% compared to 95% for EngageBay — a meaningful difference if inbox placement is critical for your campaigns.
| Criterion | Weight | EngageBay | Klaviyo |
|---|---|---|---|
| Starting Price | 30% | $14.99/mo | $20/mo |
| Deliverability | 25% | 95% | 99% |
| Rating | 25% | 4.7/5 | 4.6/5 |
| Integrations | 10% | 30 | 350 |
| Free Tier | 10% | Yes | Yes |
Weights determine how much each criterion counts toward the final score. See full methodology
Choose EngageBay if…
- + You want lower starting costs ($14.99/mo)
- + You're a small businesses on a budget
- + You're a startups replacing hubspot
Choose Klaviyo if…
- + You're a ecommerce
- + You're a shopify
- + Best-in-class ecommerce integrations (Shopify, WooCommerce)