EngageBay vs GetResponse
EngageBay and GetResponse are both popular choices in the all-in-one marketing platform space. GetResponse has been around since 1998, giving it a 20-year head start over EngageBay (founded 2018). EngageBay is the more affordable option at $14.99/mo — that's $4.01 less than GetResponse's $19/mo entry point. EngageBay offers a free plan (250 contacts, 1,000 branded emails, up to 15 users), while GetResponse does not.
Quick Verdict
EngageBay wins on price, rating, free tier.
GetResponse wins on deliverability, integrations.
Best for most users: EngageBay (small businesses on a budget).
EngageBay
All-in-one CRM for marketing, sales & support
EngageBay is a bootstrapped all-in-one CRM platform that bundles marketing automation, sales pipeline management, helpdesk ticketing, and live chat into a single affordable package. Founded in 2018 as a cost-effective alternative to HubSpot, it serves over 150,000 businesses with a free plan supporting up to 15 users. Its strongest differentiator is delivering the full marketing-sales-support stack at a fraction of enterprise CRM pricing, making it particularly attractive to budget-conscious SMBs.
GetResponse
All-in-one marketing platform
GetResponse is a full-featured marketing platform that goes beyond email marketing to include webinars, landing pages, sales funnels, and marketing automation. Founded in 1998, it's one of the most established players with a strong track record for deliverability.
Feature Comparison
| Feature | EngageBay | GetResponse |
|---|---|---|
| Rating | 4.7/5 | 4.3/5 |
| Starting Price | $14.99/mo | $19/mo |
| Free Plan | 250 contacts, 1,000 branded emails, up to 15 users | No free plan |
| Founded | 2018 | 1998 |
| Email Templates | 100 | 200 |
| Integrations | 30 | 170 |
| Deliverability Rate | 95% | 99% |
| Marketing Automation | ✓ | ✓ |
| A/B Testing | ✓ | ✓ |
| Landing Pages | ✓ | ✓ |
| Segmentation | ✓ | ✓ |
| Drag & Drop Editor | ✓ | ✓ |
| SMS Marketing | ✓ | ✓ |
| Ecommerce Features | ✓ | ✓ |
| API Access | ✓ | ✓ |
| Multi-Language | ✕ | ✓ |
| Web Push Notifications | ✓ | ✓ |
| Live Chat | ✓ | ✓ |
| Advanced Analytics | ✓ | ✓ |
EngageBay: Pros & Cons
Pros
- +Exceptionally affordable all-in-one platform combining CRM, marketing, sales, and support — Pro plan at $119.99/mo vs HubSpot at $900+/mo
- +Generous free plan supports up to 15 team members with email marketing, CRM, helpdesk, and live chat included
- +Highly rated customer support (4.8/5 on Capterra) with live chat and real human agents available 24/5
- +Built-in landing page builder with 87 templates, web forms, pop-ups, and SMS marketing included from Basic plan
- +Strong marketing automation with visual workflow builder, lead scoring, and A/B testing on Growth plan and above
Cons
- −Limited email editor widgets and somewhat outdated email template designs compared to modern competitors
- −Reporting module offers only basic analytics — lacks advanced custom reporting depth for data-driven teams
- −Per-user pricing model becomes expensive as teams scale beyond 5-10 users, especially on Growth and Pro plans
- −Occasional performance issues including slow page loads and intermittent bugs reported by users
- −Steep learning curve for advanced features — the breadth of the all-in-one platform can overwhelm new users
GetResponse: Pros & Cons
Pros
- +All-in-one platform with webinars, landing pages, and funnels
- +Excellent automation builder with visual workflows
- +Built-in webinar hosting
- +Strong deliverability (99%+)
- +Competitive pricing for feature set
Cons
- −Free plan limited to 500 subscribers
- −Interface can feel overwhelming for beginners
- −Webinar quality not comparable to dedicated platforms
- −Customer support response times vary
- −Some features locked behind higher tiers
The Verdict
EngageBay edges ahead with a 4.7/5 rating compared to GetResponse's 4.3/5. The gap comes mainly from value for money (4.8 vs 4.2) and ease of use (4.8 vs 4.3). On deliverability, GetResponse reports 99% compared to 95% for EngageBay — a meaningful difference if inbox placement is critical for your campaigns.
| Criterion | Weight | EngageBay | GetResponse |
|---|---|---|---|
| Starting Price | 30% | $14.99/mo | $19/mo |
| Deliverability | 25% | 95% | 99% |
| Rating | 25% | 4.7/5 | 4.3/5 |
| Integrations | 10% | 30 | 170 |
| Free Tier | 10% | Yes | No |
Weights determine how much each criterion counts toward the final score. See full methodology
Choose EngageBay if…
- + You want lower starting costs ($14.99/mo)
- + You need a free plan to get started
- + You're a small businesses on a budget
- + You're a startups replacing hubspot
Choose GetResponse if…
- + You're a small businesses
- + You're a ecommerce
- + All-in-one platform with webinars, landing pages, and funnels