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Campaign Monitor vs Salesforce Marketing Cloud

Campaign Monitor is a email marketing platform while Salesforce Marketing Cloud is a all-in-one marketing platform. Salesforce Marketing Cloud has been around since 1999, giving it a 5-year head start over Campaign Monitor (founded 2004). Campaign Monitor starts at $12/mo, while Salesforce Marketing Cloud starts at $1,500/mo billed annually. Their pricing is not measured the same way, so we don't rank them on price. Salesforce Marketing Cloud has the edge with landing pages.

Quick Verdict

Campaign Monitor wins on deliverability, rating.

Salesforce Marketing Cloud wins on integrations.

Best for most users: Campaign Monitor (agencies).

Campaign Monitor

Beautifully crafted email marketing

4.1/5 From $12/mo

Campaign Monitor is particularly well-suited for agencies and brands that need polished, branded email campaigns. Its client management features and beautiful template builder make it a popular choice for marketing agencies managing multiple client accounts.

Salesforce Marketing Cloud

Personalize every moment with the #1 AI CRM for marketing

3.8/5 From $1,500/mo billed annually

Salesforce Marketing Cloud is the enterprise marketing automation suite within the Salesforce ecosystem, offering email, SMS, social, advertising, and journey orchestration at massive scale. Powered by Einstein AI, it is the platform of choice for large organizations already invested in Salesforce.

Feature Comparison

Feature Campaign Monitor Salesforce Marketing Cloud
Rating 4.1/5 3.8/5
Starting Price $12/mo $1,500/mo billed annually
Free Plan No free plan No free plan
Founded 2004 1999
Email Templates 120 200
Integrations 250 300
Deliverability Rate 97.5% 97%
Marketing Automation Yes Yes
A/B Testing Yes Yes
Landing Pages No Yes
Segmentation Yes Yes
Drag & Drop Editor Yes Yes
SMS Marketing Yes Yes
Ecommerce Features Yes Yes
API Access Yes Yes
Multi-Language Yes Yes
Web Push Notifications No Yes
Live Chat No Yes
Advanced Analytics Yes Yes

Campaign Monitor: Pros & Cons

Pros

  • + Excellent email template builder
  • + Strong agency features and client management
  • + Good deliverability
  • + Time zone sending optimization
  • + Link review feature prevents broken links

Cons

  • − No free plan
  • − Lite plan caps at 2,500 emails
  • − Premier plan expensive ($159/mo)
  • − No landing page builder
  • − Limited automation on lower tiers

Salesforce Marketing Cloud: Pros & Cons

Pros

  • + Deepest integration with Salesforce CRM and the entire Salesforce ecosystem
  • + Enterprise-grade cross-channel capabilities across email, SMS, push, social, and ads
  • + Einstein AI provides predictive scoring and send time optimization
  • + 300+ integrations through AppExchange
  • + Native Salesforce CRM integration eliminates data sync issues

Cons

  • − Starts at $1,500/month billed annually, with advanced features requiring the higher edition
  • − Steep learning curve requiring certified specialists
  • − No free plan or self-serve trial
  • − Impractical for SMBs; value is mainly realized by large Salesforce organizations
  • − Admin overhead is high — often requires a dedicated specialist

The Verdict

Campaign Monitor edges ahead with a 4.1/5 rating compared to Salesforce Marketing Cloud's 3.8/5. The gap comes mainly from value for money (4.1 vs 2.8) and ease of use (4.3 vs 3.2). On deliverability, Campaign Monitor reports 97.5% compared to 97% for Salesforce Marketing Cloud — a meaningful difference if inbox placement is critical for your campaigns.

Criterion Weight Campaign Monitor Salesforce Marketing Cloud
Starting Price 30% $12/mo $1,500/mo billed annually
Deliverability 25% 97.5% Winner 97%
Rating 25% 4.1/5 Winner 3.8/5
Integrations 10% 250 300 Winner
Free Tier 10% No No

Weights determine how much each criterion counts toward the final score. See full methodology

Choose Campaign Monitor if…

  • + You're a agencies
  • + You're a brands
  • + Excellent email template builder

Choose Salesforce Marketing Cloud if…

  • + You need built-in landing pages
  • + You're a large enterprises
  • + You're a Salesforce CRM users