Brevo (Sendinblue) vs EngageBay
Brevo (Sendinblue) and EngageBay are both popular choices in the all-in-one marketing platform space. Brevo (Sendinblue) has been around since 2012, giving it a 6-year head start over EngageBay (founded 2018). Brevo (Sendinblue) starts at $9/mo versus $14.99/mo for EngageBay. Both offer free plans to get started.
Quick Verdict
Brevo (Sendinblue) wins on price, deliverability, integrations.
EngageBay wins on rating.
Best for most users: Brevo (Sendinblue) (small businesses).
Brevo (Sendinblue)
The most approachable CRM suite
Brevo (formerly Sendinblue) stands out with its unique pricing model based on email volume rather than subscriber count. This makes it particularly attractive for businesses with large contact lists but moderate email frequency. It also includes CRM, SMS, and transactional email capabilities.
EngageBay
All-in-one CRM for marketing, sales & support
EngageBay is a bootstrapped all-in-one CRM platform that bundles marketing automation, sales pipeline management, helpdesk ticketing, and live chat into a single affordable package. Founded in 2018 as a cost-effective alternative to HubSpot, it serves over 150,000 businesses with a free plan supporting up to 15 users. Its strongest differentiator is delivering the full marketing-sales-support stack at a fraction of enterprise CRM pricing, making it particularly attractive to budget-conscious SMBs.
Feature Comparison
| Feature | Brevo (Sendinblue) | EngageBay |
|---|---|---|
| Rating | 4.5/5 | 4.7/5 |
| Starting Price | $9/mo | $14.99/mo |
| Free Plan | Unlimited contacts, 300 emails/day | 250 contacts, 1,000 branded emails, up to 15 users |
| Founded | 2012 | 2018 |
| Email Templates | 60 | 100 |
| Integrations | 60 | 30 |
| Deliverability Rate | 96.5% | 95% |
| Marketing Automation | ✓ | ✓ |
| A/B Testing | ✓ | ✓ |
| Landing Pages | ✓ | ✓ |
| Segmentation | ✓ | ✓ |
| Drag & Drop Editor | ✓ | ✓ |
| SMS Marketing | ✓ | ✓ |
| Ecommerce Features | ✓ | ✓ |
| API Access | ✓ | ✓ |
| Multi-Language | ✓ | ✕ |
| Web Push Notifications | ✓ | ✓ |
| Live Chat | ✓ | ✓ |
| Advanced Analytics | ✓ | ✓ |
Brevo (Sendinblue): Pros & Cons
Pros
- +Unique pricing model based on emails sent, not contacts
- +Free plan allows unlimited contacts
- +Built-in SMS, WhatsApp, and live chat
- +Transactional email support
- +Strong API for developers
Cons
- −Free plan limited to 300 emails per day
- −Fewer email templates than competitors
- −Interface can feel cluttered
- −Automation is less intuitive than specialized tools
- −Some features feel underdeveloped
EngageBay: Pros & Cons
Pros
- +Exceptionally affordable all-in-one platform combining CRM, marketing, sales, and support — Pro plan at $119.99/mo vs HubSpot at $900+/mo
- +Generous free plan supports up to 15 team members with email marketing, CRM, helpdesk, and live chat included
- +Highly rated customer support (4.8/5 on Capterra) with live chat and real human agents available 24/5
- +Built-in landing page builder with 87 templates, web forms, pop-ups, and SMS marketing included from Basic plan
- +Strong marketing automation with visual workflow builder, lead scoring, and A/B testing on Growth plan and above
Cons
- −Limited email editor widgets and somewhat outdated email template designs compared to modern competitors
- −Reporting module offers only basic analytics — lacks advanced custom reporting depth for data-driven teams
- −Per-user pricing model becomes expensive as teams scale beyond 5-10 users, especially on Growth and Pro plans
- −Occasional performance issues including slow page loads and intermittent bugs reported by users
- −Steep learning curve for advanced features — the breadth of the all-in-one platform can overwhelm new users
The Verdict
EngageBay edges ahead with a 4.7/5 rating compared to Brevo (Sendinblue)'s 4.5/5. The gap comes mainly from ease of use (4.8 vs 4.4) and deliverability (4.4 vs 4.1). On deliverability, Brevo (Sendinblue) reports 96.5% compared to 95% for EngageBay — a meaningful difference if inbox placement is critical for your campaigns.
| Criterion | Weight | Brevo (Sendinblue) | EngageBay |
|---|---|---|---|
| Starting Price | 30% | $9/mo | $14.99/mo |
| Deliverability | 25% | 96.5% | 95% |
| Rating | 25% | 4.5/5 | 4.7/5 |
| Integrations | 10% | 60 | 30 |
| Free Tier | 10% | Yes | Yes |
Weights determine how much each criterion counts toward the final score. See full methodology
Choose Brevo (Sendinblue) if…
- + You want lower starting costs ($9/mo)
- + You're a small businesses
- + You're a ecommerce
Choose EngageBay if…
- + You're a small businesses on a budget
- + You're a startups replacing hubspot
- + Exceptionally affordable all-in-one platform combining CRM, marketing, sales, and support — Pro plan at $119.99/mo vs HubSpot at $900+/mo