Braze vs Zoho Campaigns
Braze is a all-in-one marketing platform while Zoho Campaigns is a email marketing platform. Braze has custom pricing, while Zoho Campaigns starts at $4.70/mo. Their pricing is not measured the same way, so we don't rank them on price. Zoho Campaigns offers a free plan (2,000 contacts, 6,000 emails/month, 5 users), while Braze does not. Braze has the edge with advanced analytics.
Quick Verdict
Braze wins on deliverability, integrations.
Zoho Campaigns wins on rating, free tier.
It's a close call — your choice depends on your specific needs.
Braze
Rewrite the rules of customer engagement with AI
Braze is a leading enterprise customer engagement platform that enables brands to orchestrate personalized, cross-channel experiences at massive scale. With AI-powered decisioning and real-time journey orchestration, it is purpose-built for large consumer brands and mobile-first companies.
Zoho Campaigns
Affordable email marketing deeply integrated with the Zoho ecosystem
Zoho Campaigns is the email marketing arm of the Zoho ecosystem, launched in 2012 and designed to work directly with Zoho CRM, Zoho One, and 45+ other Zoho products. Its standout value proposition is extraordinary affordability — starting at just $3.50/month with unlimited email sends — making it one of the cheapest full-featured email marketing platforms available. For businesses already invested in Zoho's suite, the native CRM sync eliminates the data silos that plague multi-tool setups.
Feature Comparison
| Feature | Braze | Zoho Campaigns |
|---|---|---|
| Rating | 4.1/5 | 4.3/5 |
| Starting Price | Custom | $4.70/mo |
| Free Plan | No free plan | 2,000 contacts, 6,000 emails/month, 5 users |
| Founded | 2011 | 2012 |
| Email Templates | 100 | 50 |
| Integrations | 170 | 40 |
| Deliverability Rate | 97.5% | 95% |
| Marketing Automation | Yes | Yes |
| A/B Testing | Yes | Yes |
| Landing Pages | No | No |
| Segmentation | Yes | Yes |
| Drag & Drop Editor | Yes | Yes |
| SMS Marketing | Yes | Yes |
| Ecommerce Features | Yes | Yes |
| API Access | Yes | Yes |
| Multi-Language | Yes | Yes |
| Web Push Notifications | Yes | No |
| Live Chat | Yes | Yes |
| Advanced Analytics | Yes | No |
Braze: Pros & Cons
Pros
- + Industry-leading cross-channel orchestration across email, SMS, push, web, and WhatsApp
- + BrazeAI provides predictive intelligence and content optimization
- + 170+ turnkey integrations including data warehouses
- + Publicly traded (NASDAQ: BRZE) with proven enterprise reliability
- + Real-time data processing supports sub-second personalization at scale
Cons
- − Enterprise-only contracts typically start at $50,000+/year
- − Steep learning curve with complex setup requiring dedicated implementation resources
- − Overkill for small businesses or teams with simple email marketing needs
- − No free plan or self-serve trial available
- − Implementation timeline typically requires months, not days
Zoho Campaigns: Pros & Cons
Pros
- + Native two-way sync with Zoho CRM auto-updates email lists when contacts become customers, eliminating manual data transfers
- + Exceptionally affordable starting at $3.50/month for 500 contacts with unlimited emails — one of the lowest entry points in the market
- + Forever Free plan includes 2,000 contacts, 6,000 emails/month, and 5 users, generous for small teams getting started
- + Professional plan includes 25+ workflow automation components with contact scoring, cart abandonment, and optimal send-time optimization
- + 14-day free trial with full feature access and no credit card required lets users test all capabilities before committing
Cons
- − Email deliverability is inconsistent with users reporting emails failing for no clear reason and higher-than-expected bounce rates
- − Interface design feels dated compared to modern competitors with slow loading times that impact daily workflow productivity
- − No built-in landing page builder — a significant gap when competitors like Mailchimp and MailerLite include this feature
- − Third-party integrations outside the Zoho ecosystem are limited to around 40 native connections, requiring middleware for most external tools
- − Reporting lacks real-time insights and advanced customization, falling behind competitors on campaign performance analytics depth
The Verdict
Zoho Campaigns edges ahead with a 4.3/5 rating compared to Braze's 4.1/5. The gap comes mainly from value for money (4.6 vs 3.2) and ease of use (4.4 vs 3.8). On deliverability, Braze reports 97.5% compared to 95% for Zoho Campaigns — a meaningful difference if inbox placement is critical for your campaigns.
| Criterion | Weight | Braze | Zoho Campaigns |
|---|---|---|---|
| Starting Price | 30% | Custom | $4.70/mo |
| Deliverability | 25% | 97.5% Winner | 95% |
| Rating | 25% | 4.1/5 | 4.3/5 Winner |
| Integrations | 10% | 170 Winner | 40 |
| Free Tier | 10% | No | Yes Winner |
Weights determine how much each criterion counts toward the final score. See full methodology
Choose Braze if…
- + You need advanced analytics
- + You're a enterprise companies
- + You're a mobile first brands
Choose Zoho Campaigns if…
- + You need a free plan to get started
- + You're a small businesses already using zoho crm or zoho one
- + You're a budget conscious startups needing email marketing under $10/month