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Braze vs GetResponse

Braze and GetResponse are both popular choices in the all-in-one marketing platform space. GetResponse has been around since 1998, giving it a 13-year head start over Braze (founded 2011). Braze has custom pricing, while GetResponse starts at $19/mo. Their pricing is not measured the same way, so we don't rank them on price. GetResponse offers a free plan (500 contacts, 2,500 emails/month), while Braze does not. GetResponse has the edge with landing pages.

Quick Verdict

GetResponse wins on deliverability, rating, free tier.

Best for most users: GetResponse (small businesses).

Braze

Rewrite the rules of customer engagement with AI

4.1/5 Enterprise pricing

Braze is a leading enterprise customer engagement platform that enables brands to orchestrate personalized, cross-channel experiences at massive scale. With AI-powered decisioning and real-time journey orchestration, it is purpose-built for large consumer brands and mobile-first companies.

GetResponse

All-in-one marketing platform

4.3/5 Free plan · from $19/mo

GetResponse is a full-featured marketing platform that goes beyond email marketing to include webinars, landing pages, sales funnels, and marketing automation. Founded in 1998, it's one of the most established players with a strong track record for deliverability.

Feature Comparison

Feature Braze GetResponse
Rating 4.1/5 4.3/5
Starting Price Custom $19/mo
Free Plan No free plan 500 contacts, 2,500 emails/month
Founded 2011 1998
Email Templates 100 200
Integrations 170 170
Deliverability Rate 97.5% 99%
Marketing Automation Yes Yes
A/B Testing Yes Yes
Landing Pages No Yes
Segmentation Yes Yes
Drag & Drop Editor Yes Yes
SMS Marketing Yes Yes
Ecommerce Features Yes Yes
API Access Yes Yes
Multi-Language Yes Yes
Web Push Notifications Yes Yes
Live Chat Yes Yes
Advanced Analytics Yes Yes

Braze: Pros & Cons

Pros

  • + Industry-leading cross-channel orchestration across email, SMS, push, web, and WhatsApp
  • + BrazeAI provides predictive intelligence and content optimization
  • + 170+ turnkey integrations including data warehouses
  • + Publicly traded (NASDAQ: BRZE) with proven enterprise reliability
  • + Real-time data processing supports sub-second personalization at scale

Cons

  • − Enterprise-only contracts typically start at $50,000+/year
  • − Steep learning curve with complex setup requiring dedicated implementation resources
  • − Overkill for small businesses or teams with simple email marketing needs
  • − No free plan or self-serve trial available
  • − Implementation timeline typically requires months, not days

GetResponse: Pros & Cons

Pros

  • + All-in-one platform with webinars, landing pages, and funnels
  • + Excellent automation builder with visual workflows
  • + Built-in webinar hosting
  • + Strong deliverability (99%+)
  • + Competitive pricing for feature set

Cons

  • − Free plan limited to 500 subscribers
  • − Interface can feel overwhelming for beginners
  • − Webinar quality not comparable to dedicated platforms
  • − Customer support response times vary
  • − Some features locked behind higher tiers

The Verdict

GetResponse edges ahead with a 4.3/5 rating compared to Braze's 4.1/5. The gap comes mainly from value for money (4.2 vs 3.2) and ease of use (4.3 vs 3.8). On deliverability, GetResponse reports 99% compared to 97.5% for Braze — a meaningful difference if inbox placement is critical for your campaigns.

Criterion Weight Braze GetResponse
Starting Price 30% Custom $19/mo
Deliverability 25% 97.5% 99% Winner
Rating 25% 4.1/5 4.3/5 Winner
Integrations 10% 170 170
Free Tier 10% No Yes Winner

Weights determine how much each criterion counts toward the final score. See full methodology

Choose Braze if…

  • + You're a enterprise companies
  • + You're a mobile first brands
  • + Industry-leading cross-channel orchestration across email, SMS, push, web, and WhatsApp

Choose GetResponse if…

  • + You need a free plan to get started
  • + You need built-in landing pages
  • + You're a small businesses
  • + You're a ecommerce